2 - How do you educate field management in the proper use and interpretation of results for your instrument?

For all new clients we conduct workshops on how to interpret the profile and how to integrate the POP with the other components of the selection process, such as interviewing. We have developed a Selection Rater system that combines the POP with structured interviewing and unstructured interviewing. The workshops can be conducted by an SMG consultant or we can train the trainer.

The SMG website includes an online training module, a PowerPoint presentation and an interpretation manual. Our services also include a free telephone consultation on individual profiles through our 1-800 customer service line which provides for ongoing training and consultation. Finally, we conduct an annual validation study and present the findings to managers and recruiters to help improve future selection decisions.