Motorcoach Operator
DESCRIPTION AND QUALIFICATIONS Department: Operations Reports to: Driver Supervisor / Regional Manager / Director of Operations SUMMARY Drive bus to transport passengers over specified routes to local or distant points according to time schedule … and/or operates Charters and specific tours as requested or provide by the Charter and Tour Department … by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES - Assists passengers on and off the coach, collects tickets or cash fares, and makes announcements.
- Interacts with customers in a positive and professional manner.
- Ability to speak, understand, and read the English language proficiently.
- Ability to follow both written and verbal instructions.
- Regulates heating, lighting, and ventilating systems for passenger comfort.
- Complies with Federal, State, and local regulations … as well as all rules, regulations, policies, and procedures set forth in all Company documents to include the "Motorcoach Operator's Manual".
- Accurately records all accidents and incidents.
- Records cash receipts and ticket fares in accordance with policies and procedures set forth in the ''Motorcoach Operator's Manual''.
- Inspects bus … checks fuel, oil, and water before departure.
- Loads or unloads baggage.
- Must be able to lift and/or move up to 50 pounds.
- Must be available to work weekdays, weekends, evenings, and holidays.
- Must have flexibility to be away from home for extended periods of time.
- Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance … as well as Canadian currency when operating within Canada. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Possess or must be able to obtain a Commercial Drivers License (CDL) ‘B’ with ‘P’ endorsement and airbrakes along with a Department of Transportation (DOT) Medical Card … Some states require additional licensing, the requirement for same must be possessed or obtainable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for short and long periods of time. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move items or equipment weighing up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, outside weather conditions, and vibration. Because of the nature of our business, and the service provided to our customers on a continuous basis, the employee must travel in, and be exposed to, all weather conditions to include ice, snow, sleet, rain, etc… The noise level in the work environment is usually moderate. SPECIFICS OF THE JOB - Prospective employee must meet satisfactory pre-employment physical (DOT) and drug screen, as well as background check to include motor vehicle record, criminal record, and reference checks to former employers
- Prospective employee must possess a valid CDL license with a 'P' endorsement … or a valid CDL permit issued by the state of your domicile. Must successfully complete and pass a Company training program and a road test given by state authority.
- Must be able to work any and all hours associated with this position, where required, to include weekdays, weekends, evenings, overnights and holidays.
- Must be flexible to be away from home for extended periods of time.
- Transports passengers interstate and intrastate.
- Must travel in and be exposed to all weather conditions to include, but not limited to, ice, snow, sleet, rain, etc.
- Must follow policies and procedures as set forth in all Company documents to include Company manuals and Union contract.
TRAINING AND PROBATIONARY REQUIREMENTS - Must complete and satisfactorily pass extensive training program set forth by the Company.
- Probationary requirements differ from company to company … governed by Company documents or Union contracts.
SAFETY REQUIREMENTS The nature of this job requires that all employees in this job title follow all safety policies and procedures set forth by PETER PAN BUS LINES, INC., the Department of Transportation, OSHA regulations, etc., in the safe performance of their position. Failure to do so could lead to disciplinary action.
QUALIFICATIONS and DRIVER TRAINING PROGRAM MINIMUM QUALIFICATIONS: To be considered as a Motor Coach Operator Candidate, the applicant must posses the following: - Commercial Driver’s License or Permit, Class “B”(or “A”) with “passenger” and “air brake” endorsements.
- A high school diploma or GED equivalent.
- A stable work history.
- The ability to read, write and, converse in the English language.
- At least 3 years of driving experience (any type of motor vehicle).
To be considered as a Motor Coach Operator Candidate, the applicant must not have: - More than 2 moving violations in the past 3 years.
- More than 3 moving violations in the past 5 years.
- License suspensions in the past 3 years and no more than ONE license suspension in the past 5 years.
- Drug related convictions, felony convictions, Driving While Intoxicated, Driving Under the Influence or Driving While Impaired.
All other criminal convictions and motor vehicle accidents will be discussed at the time of the interview and will be considered prior to placement in the training program. DRIVER TRAINING PROGRAM: - Training Program is 3-5 weeks in duration, depending on the candidates experience and skill level.
- Classes will be conducted day and night at various times throughout the week.
- Training will be conducted in the local district garage. An overnight stay in an outer location may be required during the program.
- The program will be conducted in a classroom and an outdoor environment as needed.
- Candidates that fail to meet the standards of the program by either behavior or performance will be subject to discharge from the program at the company's discretion.
- Failure to furnish accurate information or willfully deceive the company on the employment application will subject the candidate to immediate discharge from the training program.
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