| Background: |
| 1. Select the response that best reflects you current position. | Employed Part Time |
| 2. If unemployed, how long have you been unemployed? | |
| 3. If a student, how many years of school do you have left? | 2 years |
| 4. What is the major reason you are currently looking for a job? | Laid off |
| 5. How much experience have you had in a hospitality or service environment? | < 1 year |
| 6. How many previous jobs have you had the hospitality or service industry? | 2 |
| 7. In your current position, what percentage of your time is spent interacting with customers? | 25 ? 50% |
| 8. How many management / supervisory positions have you held in the past? | 1 |
| 9. How many different jobs have you had in the past 5 years? | 3 |
| 10. Please rate how you think you would do in a customer service role. | Average |
| 11. How long would it take you to get to work at the location that you applied to? | 30 min to 1 hour |
| 12. Do you have any family members or friends that work for our company? | Yes |
| 13. What is your level of education? | University/College Graduate |
| 14. If you attended University, College or Trade School, please indicate which one: | Wilfrid Laurier |
| a. Location of University, College or Trade School: | |
| b. Your course of study: | Hospitality |
